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I have ZERO interest in hosting other peoples' sites. I currently do not compete in this market, and have nothing to gain or lose if you go with rackshack. Frankly I really don't care either way.
HOWEVER,
I had such a bad experience at Rackshack I would never recommend them to anyone. I pulled my sites from rackshack and moved to Webair and they are humming along quite nicely. And a real host doesn't cost that much more in the long run. If Jupiter is only a couple hundred bucks more, go with it. Webair's probably in the same ballpark, I'd recommend them. Hell, Natnet is probably a little above that too, I'd look at them also.
And for the record, I never saw a big problem with the Cogent, my problem has always been with rackshack's facilities, their support, and billing. We had severe outages. They were in fact the fault of rackshack. I did a risk assessment and pulled the plug.
Look at rackshack's links - you have almost all their bandwidth on cogent, williams, TW, and verio. None of them are very good. The best of that bunch is Verio and they're a sinking ship. They laid everyone competent off - I have a T1 with them and you should call support there sometime during an outage. True you gain stability when you bgp them together but there's still latency on failure. None of their uplinks have any respectable international peering except for Verio, who does well only with Japan. They're not using any good providers like Global Crossing, Sprint, AT&T, or C&W. Those are the hitters with the reliability and international peering.
I've been in the industry for 8 years now, and I do know a thing or two about hosting. When you scale up to a size where hosting becomes an issue, you will too. The downside is that you have to be vigilant in your decisions or you won't get over the hump everyone faces. And one of the worst things you can do is get blacklisted due to server issues.
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