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Originally Posted by TCLGirls
Don't you mean USPS? Because I don't think US Postal Service regulates UPS. And she's probably in Canada anyhow.
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I didn't realize she was in Canada. The do have UPS stores there. But not sure how they work
The UPS Store Canada | Small Business Experts
In the USA the stores called "The UPS Store" also accept mail delivered by USPS. To get a box the customer must complete a USPS form and show ID. The form is held at the local USPS location, just as if the box had been rented within that local USPS location. This lets the store accept mail in the customer's name.
But, the agreement between USPS and contract mail receiving centers (such a The UPS Store) also has other regulations - including not given out personal information on box holders without their permission or legal process (Subpeona).
Years ago a buddy and I had a store like that. Not part of the big franchise, just our own locally owned deal at one location. Thats how I learned the regs.