Quote:
Originally Posted by American Psycho
Hi all.
so i setup an account at netbilling after knowing the company a while and working with them in the past and liking it....
But since making my own account i can hardly get anyone to help with tech support. I tried for months waiting for ghost tech support.
so after months of needing support and not getting it i decided to go to orbital pay where was setup and totally working a matter of weeks! they clearly wanted my business where netbilling couldn't care less...
now i want to close the net billing account and still can't get support lol
so WTF nebilling are you alive?????
I see mitch bro at all the shows i attend and here sometimes so i assume they are still in biz. mitch you here? what gives is netbilling dead or what? you don't answer your emails tho and you don't fwd to tech support either... so maybe here you will answer???
can someone help close my account since i don't want it anymore!
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Hi,
I am hit sure how r why you did no get your issue resolved but I am happy to help. I never received any correspondence directly from you that I know of and I typically check and reply to my email at least 20 times a day or more. I also have no voicemail from you.
We have a great support department and reply to tickets in the order received. We also have staff in 24/7 for emergency support and several techs on during the day.
Please let me know what your issue is, and I will be happy to help.
Mitchf at NETbilling,com or phone me at 661-252-2456.
Thanks, Mitch
__________________
Mitch Farber
CEO - NETbilling, Inc.
Email / Phone: 888-357-8166 / 661-252-2456
Transaction processing & 24/7 call center services with exceptional rates and flexibility, since 1998!