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Old 10-18-2015, 10:09 AM  
Barefootsies
Choice is an Illusion
 
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Join Date: Feb 2005
Location: Land of Obama
Posts: 42,635
Quote:
Originally Posted by CandidHotties View Post
From my experience, the payouts have been always on time. Every week, clockwork
Same. I typically get paid EARLY via ACH and it's been that way for a decade.

As for support, did you try contacting Jason? Were you emailing general support@ or merchantsupport@ as they are two different work groups as I understand it. One for customers and one for merchants. The script you need is available in their control panel along with full instructions on how to set up. You web host most likely could have done this, depending on if you have managed support or not.

While I can understand your frustration, and Verotel support can be slow at times. Overall they have been a good company and my longest third party billing company I still use to date. I recommend them highly as they fit for most small to midmarket pay site owners.

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