Quote:
Originally Posted by Barefootsies
Same. I typically get paid EARLY via ACH and it's been that way for a decade.
As for support, did you try contacting Jason? Were you emailing general support@ or merchantsupport@ as they are two different work groups as I understand it. One for customers and one for merchants. The script you need is available in their control panel along with full instructions on how to set up. You web host most likely could have done this, depending on if you have managed support or not.
While I can understand your frustration, and Verotel support can be slow at times. Overall they have been a good company and my longest third party billing company I still use to date. I recommend them highly as they fit for most small to midmarket pay site owners.
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Yes i know about the script, i even tried to install myself but failed. i am not that "tech savy", i am taking care of some other things that do not require that kind of knowledge.
After the script was installed the guy who did it has shown me what was the
problem with my attempt and i can say that i could have never guessed to do that
And yes, i was speaking with Jason , and i appreciate his help but he couldn't do much. It appears they had some tech staff issues ( few people to handle too many install requests)
i was emailing at merchantsupport@
ANyways, now the script it's installed and i can take care of my business