Quote:
Originally Posted by American Psycho
Yes you are missing a lot.
1st never said its urgent
2nd I'm closing the account and moved all my trans already
3rd I'm their customer I not supposed to jump when they feel like giving support
4th Sunday today. I'm on vacation thru Tuesday when I will wrap this up
5th all my sales are pumping thru biller who offer support
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I closed an account with them, it wasn't that hard. (closed it because I had a few of them and one was redundant) It wasn't instant or anything but seeing how they bill monthly, anytime before the next invoice comes in is fine and they handled it within a time frame that did not create any additional expense to me.
Although I am sure it makes you feel good to deal with Mitch, you most likely have a different account rep whose job it is to handle these things for you and contacting Mitch only ads an extra step in the process, where Mitch contacts your account rep for you and passes along your request.