Quote:
Originally Posted by pompousjohn
I closed an account with them, it wasn't that hard. (closed it because I had a few of them and one was redundant) It wasn't instant or anything but seeing how they bill monthly, anytime before the next invoice comes in is fine and they handled it within a time frame that did not create any additional expense to me.
Although I am sure it makes you feel good to deal with Mitch, you most likely have a different account rep whose job it is to handle these things for you and contacting Mitch only ads an extra step in the process, where Mitch contacts your account rep for you and passes along your request.
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Makes me feel good to deal with mitch? Big lols
Imy here to bitch about their lack of support in a public forum.
im closing the account due to their crappy support (ie weeks for an email reply) and general lack of support helping me get setup.
So after that bs and waste of time
I sent a couple unanswered emails about closing my account and said fuck that I'm just going to gfy as Im sick of waiting 3 weeks for an email reply and even More so now that I'm totally done and don't want to have any additional charges.