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Old 10-19-2015, 12:22 PM  
NETbilling
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Join Date: Jan 2002
Location: Huntington Beach, CA
Posts: 8,573
Quote:
Originally Posted by American Psycho View Post
Makes me feel good to deal with mitch? Big lols

Imy here to bitch about their lack of support in a public forum.

im closing the account due to their crappy support (ie weeks for an email reply) and general lack of support helping me get setup.

So after that bs and waste of time
I sent a couple unanswered emails about closing my account and said fuck that I'm just going to gfy as Im sick of waiting 3 weeks for an email reply and even More so now that I'm totally done and don't want to have any additional charges.
Im sorry if you had a bad experience but I am 100% certain I can rectify it an make you happy if you are willing. I have never received an email from you personally either. Something must be getting lost in the communication as we have staff here 24/7.

Let me know if I can help, otherwise email [email protected] to cancel.

Thanks, mitch
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Mitch Farber
CEO - NETbilling, Inc.
Email / Phone: 888-357-8166 / 661-252-2456
Transaction processing & 24/7 call center services with exceptional rates and flexibility, since 1998!
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