Originally Posted by RuthB

Hey Honez,

Did you transfer funds to the card (Transfer Funds >> Between Accounts) before you tried to withdraw from the ATM? Your Paxum account funds are not automatically transferred to the card, you need to do that yourself inside your account.

If you did do that and still encountered an issue, please feel free to email me your account username and I'd be happy to look into it for you.

Thanks,
Ruth
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