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Hi,
1)
This is true indeed.
2)
3rd party billing solutions do not have any control of this kind of payment's acceptance.
You understood well how it works and therefore you know that the issuing bank is the one making the decision to honour or not in that case.
All I can think of is that the 3rd party has opened a merchant account 7273 (or even other) while on the direct merchant account it is a 5967.
Max
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Paysite Cash : Regulated Financial Institution, Choose the Right Billing Partner
IPSP Accounts and Direct Merchant Accounts: Mainstream and High-risk
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