I stopped using it on a daily basis probably 3-4 years back. I would only log in if I needed to talk to someone, and they would say hit me up on ICQ or I needed to talk to someone like Konrad who was on there. Now, I do not even have it installed on my machines. I used Skype if need be for IM, otherwise phone and email.
Over the years, I have found 90% of my IM conversations were simply time wasters that took away from my day. Sure, there were some who hit you up about business, but you would have to hear about their kids, or mood, whatever where as email and alike is much more direct. Phone is much faster (5 minute convo versus a half day trading messages).
I have not missed it much, as I simply do not use IM as much as I used too. There are plenty of other ways to get business done.
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Should You Email Your Members?
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Enough Said. 
"Would you rather live like a king for a year or like a prince forever?"
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