Originally Posted by sojproductions

We had a payment go missing from the 9th November from CCBill, it took a while to get to the bottom of (received payment after about 3 weeks), eventually we were told it was stopped for fraud checks (confirmed by our receiving bank), and verification paperwork was submitted outside of the deadline and the money was returned to ccbill, once it was returned ccbill were great and went out of their way to make sure it was sent to us that day, we spoke over the phone daily until it was sorted out.

At no point was I ever worried that we would not get paid. We've worked with CCBill for 12 years and this has happened a few times for different reasons and it always ended well. The biggest problem is that when the money gets stopped no one knows where to look or where the money is so it always takes a little while to get to the bottom of.

Originally Posted by weedy

Today I was talking with one of my business costumers using CCBill. He received a phone call from his bank. They told him that the german state supervision of banking was inform the bank, all wires from ccbill will be freezed for some time. My costumer asked for the reason: It is confidential, they told.

Originally Posted by Harmon

ATTN INVESTIGATIONS

DUE TO COMPLIANCE ISSUE

See: Learn the compliance lessons from an epic fail in correspondent banking and trade finance

It means it's suspicious. Get it? There are 3 of you in the thread?

Take the hint.