Originally Posted by RuthB

As you know from our correspondence to date, the reason the wire you sent at the end of November didn't reach us, is because you didn't include the special instructions that are clearly indicated in the wire details.

In the first week of December we pre-funded $10k to your Paxum account based on the wire receipt you provided us, and your need to get payments out. When your wire still hadn't arrived, we recommended you contact your bank to recall that wire.

The second wire you sent this month was sent on December 21st (Monday - 2 days ago), and it was received today and credited to your account. As a courtesy to you, we have NOT reversed the previously advanced sum yet, in order for you to be able to make your payments before the holidays. As of this current moment in time you owe us $10k USD.