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The withdrawal complete often means just that the money has been sent on their merry way to your bank. Paxum have no way or authority to see your account or verify when or if the payment has arrived. They can only confirm it's been sent.
Allow for such wire transfer to take one or two days.
Then it is up to your bank to receive it, possibly do a currency transaction and then deposit into your account. Depending on location, can take anywhere from hours to a good 10+ days.
Also note, as with all banking, around Christmas there are lot of days when banks are closed. The 6th of January for example is Epiphany, 20 days after Christmas and many banks will not operate on that day.
Banking is not instant.
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The truth is not affected by the beliefs, or doubts, of the majority.
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