GoFuckYourself.com - Adult Webmaster Forum - View Single Post - Paxum accounting department or Ruth, please help me get my WIRE transfer.

JohnJD · 01-08-2016, 04:59 AM

Hello Ruth, I contacted customer support as you recommened and they keep giving me different answers.

I requested my WIRE on Dec 28th 2015 then I got this automatic emai:

" 2015-12-28 12:26:56
Dear Mr. *********

Your WIRE withdrawal will be processed by our accounting department in the shortest time possible.

It can take up to 5 business days for the funds to reach your bank account.

Best Regards!"

I asked again on Jan 4th 2016 and this was the answer:

2016-01-04 13:34:28
"There have been a few delays lately, for which we apologize, caused by the special Winter Holidays schedule and your WIRE has not left our system yet. We have contacted our accounting department and requested them to prioritize your transfer.

However, please be advised through our system it may take up to 5 and sometimes even 7 business days for a WIRE to reach your bank account from the day you receive an email saying the transfer was completed.

Thank you for understanding.

Best regards"

Again nothing, Ruth has been helpful on Skype but she has no control of what happens on accounting.

Yesterday I asked about my money again and this was today's response:

2016-01-08 06:45:04

"As mentioned in our previous reply, it can take up to 5 business days for the funds to reach your account and since your WIRE was validated on 2016-01-05, we kindly ask you to wait the 5 business days and if the funds do not reach your account by then, notify us.

Best Regards!"

Do you see the problem here? $50 USD for a WIRE is very expensive and there's no priority at all. I've seen threads here where people get their WIRES and send their WIRES fast.

I'm really desperate and no money yet because Paxum servers are to slow to process the WIRE.

01-08-2016, 04:59 AM
JohnJD Confirmed User Industry Role: Join Date: Sep 2010 Posts: 70	Hello Ruth, I contacted customer support as you recommened and they keep giving me different answers. I requested my WIRE on Dec 28th 2015 then I got this automatic emai: " 2015-12-28 12:26:56 Dear Mr. ********* Your WIRE withdrawal will be processed by our accounting department in the shortest time possible. It can take up to 5 business days for the funds to reach your bank account. Best Regards!" I asked again on Jan 4th 2016 and this was the answer: 2016-01-04 13:34:28 "There have been a few delays lately, for which we apologize, caused by the special Winter Holidays schedule and your WIRE has not left our system yet. We have contacted our accounting department and requested them to prioritize your transfer. However, please be advised through our system it may take up to 5 and sometimes even 7 business days for a WIRE to reach your bank account from the day you receive an email saying the transfer was completed. Thank you for understanding. Best regards" Again nothing, Ruth has been helpful on Skype but she has no control of what happens on accounting. Yesterday I asked about my money again and this was today's response: 2016-01-08 06:45:04 "As mentioned in our previous reply, it can take up to 5 business days for the funds to reach your account and since your WIRE was validated on 2016-01-05, we kindly ask you to wait the 5 business days and if the funds do not reach your account by then, notify us. Best Regards!" Do you see the problem here? $50 USD for a WIRE is very expensive and there's no priority at all. I've seen threads here where people get their WIRES and send their WIRES fast. I'm really desperate and no money yet because Paxum servers are to slow to process the WIRE.