Originally Posted by johnnyloadproductions

I get worked up because I had lots of personal experience as a 3rd party and how black boxed Apple can be.

Those Apple stores in malls are money makers and they want you coming there, a WSJ article even mentioned other mall stores despising them because people went there for the Apple store and not other stores, mall management in turn hikes prices up for everyone. People that use Apple tend to be more affluent, sheepleness aside.

I was a good 3rd party (I made the phone as it was the day it was purchased), I didn't screw things up and I didn't jail break things. To be fair to Apple most 3rd parties are liabilities, using the cheapest parts and can cause massive liability to Apple for damage control when the customer is in the store, eating the cost of a shitty 3rd party, which I know they've done. Some people have great experiences at the Apple store.

The repair business is also profitable for Apple, they have direct communication with manufactures and get the best rates. The profit has to be very high.

When you are in Apple's store they can push more on you as well. Most won't buy more but there's a good chance 10%+ will. Waiting around for service does that.

Error 53 is one of those things that could cause a sizable exodus. Xbox and Microsoft had to immediately change things from the always connected to the internet policy from a public outcry.

Granted if you keep your phone in a nice case and have plenty of disposable income, this topic is of no concern to you. I just get worked up because I'm a tinker and have plenty of experience and information on Apple's shunning of 3rd parties.