Quote:
Originally Posted by MediaReps_Jake
I'm the sales director and this is the 1st I am hearing about this. It is quite concerning you felt you needed to post on GFY and couldn't reach out to me, our support, or the owner, we're readily available?
Let me know if we're not making ourselves available enough or if the support link wasn't working as we don't ever want someone to feel the desperation and need to post on a chat board over a balance of less than $300.
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Quote:
Originally Posted by NaughtyAce
Please feel free to reach out to us next time instead of posting on the boards, $300 seems hardly worth a board post.
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Really? So, even though he had already talked to someone at your company who told him it was being handled but it wasn't so, you are going to try to make it seem like he is the bad guy for taking it to the boards?
And you are going to try to make him sound cheap in the process too?
Fuck that.
Your only response to him here should have been, "I am sorry that you had a bad experience, we will get this taken care of ASAP.", and then do it.
Another company that I will never do business with
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