there's always a reason why mails land in the spam folder... I was going over all the spam blockers and ip blockers i could find then set up the proper ptr records for the host and ips the mails are going from and finally realized one of the old email accounts got compromised and someone was sending out thousands of spam mails from it every day..changed all FTP, Cpanel and Plesk passwords, checked all the logs for weird ftp connections, submitted the ips for removal from the spam lists and suddenly all mails land in the inboxes.. it's not a quick work, but it helped in our case
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