Originally Posted by Jake

Ok, so you don't want to get to the bottom of it then? I simply asked that you provide me with an e-mail address that would allow me to research this issue (if there is any) from when you signed up to the program. I guess you're just trolling otherwise you would have provided me with the e-mail address on the account so that I may look into it on your behalf. You're not "helping me" by providing an e-mail address, you're giving me information that would allow me to "help you"! I guess this conversation is over.