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Old 04-24-2016, 08:17 AM  
Forkbeard
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It looks to me like some sort of database flail during the reactivation process -- the proper expiration date doesn't populate from the database so some sort of default "maximum possible if you renewed for 10 years at the end of this calendar year" variable is being filled in.

I already got a lightning-fast (38 minutes) response to my Namecheap ticket. They've fixed the dates on the five domains reactivated with the wrong dates and pointed me at evidence that I must have renewed the other two for two years rather than one -- user error if true but their database is convinced it happened so I'll take it. But all they would say is there's a "glitch in our system" which they have "forwarded to our development team" who are "currently investigating it and are doing their best to prevent such issues in future." Which I am feeling like may be bullshit given how long this has been going on.
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