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Ok so i got their reply, it's a joke:
On May 16 i got email there are fraudlent transactions on my card asking if its me, an automated message. On May 17 i replied saying its not me, and the transactions are fraudlent which should result in mastercard closure.
However the card was not locked, and another 2 fraudlent transactions appeared on May 18. Now they are replying I should contact the vendor (Coles Group & Myer Gift Cards) and that there is little chance of getting chargeback since I IGNORED theire request to cancel the card.
I never ignored it, if they closed it at the time I replied my card would not be banged on May 18.
I hope someone from Paxum reads this.
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