Quote:
Originally Posted by Muad'Dib
If you're with CCbill then you're shit out of luck.
We are fighting CB pretty sucessfully on our own MID. Got a template and a script set up that just enters their info, with prooof of their signup IP, website login IP and some screenshots of their location - basically proof that the card was not stolen, like most of them claim - "transaction unrecognized" my ass. (then .zip it up and send to our aquirer)
about 70% cases we win
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You need to check your second chargebacks. I think you will find it stunning how many of those wins then come back as a second chargeback further dinging your account $25 for each one. Mastercard and Visa calls a second chargeback differently but never fear, they are the same thing and your gateway people LOVE that second Fee they collect.