Quote:
Originally Posted by Dido
Hi andyvon, I was only just made aware of this thread.
I'm sorry to hear of your bad experience with our account managers and the entire process surrounding your account. We always try to give our clients the best service possible, but obviously mistakes were made here and we would like to apologize for that.
I would like to solve this issue as soon as possible, as I was not aware of this before. Let's schedule a Skype call for Monday, I added you on Skype now.
Also if you are going to be attending the TES show in Prague, we would love to meet you face-to-face.
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This smells like a stalling tactic to buy more time after being called out on the boards. This has happened time and time again.
If you really wanted to solve the issue you'd be asking him to confirm his bank account details, so you could wire the funds first thing on Monday. What else is there to discuss after nearly two years of waiting?