I am beginning to think Kink.com is in total meltdown with respect to affiliates.
I filed those four support tickets with
[email protected] on Thursday 8/25. Got no answer to any of them.
After a week on September 1 I wrote to the affiliate manager Carla Venini with a short summary of the four tickets asking "could you please advise me as to what a reasonable expectation would be on when I can expect to get some answers?"
She wrote back on September 6 apologizing for the delay, saying they were "resource-conflicted during the summer holiday", and saying "I hope you can appreciate the strain you are under on our side as we work to complete the full site migration that has been underway." You'll note this is the same migration KinkMatty told us was "complete as of August 1".
Carla went on to say "With so many moving parts, we are having to prioritize in ways that make most sense for us as a whole company, even when not necessarily ideal for individuals internally or externally."
She then gave me vague and unsatisfactory answers to two of my four tickets, and as to the other two, wrote that "I would love more details...so that I can provide more specific answers." This suggests to me that she doesn't have access to, or didn't bother to read, the actual tickets sent to
[email protected].
So I responded to her (also on September 6) requesting further clarification about the two vague answers I received and copying to her the complete text of the two tickets she wanted more details about.
Crickets.
After another week, I wrote again to her on 9/14 asking for responses. That was on Wednesday. No response. I have been copying Matt Slusarenko (KinkMatty here on GFY) with this whole correspondence, but haven't heard a thing from him either.
I am coming to the conclusion that all the broken affiliate links and related problems just aren't a priority for this program. Matt was happy to come here and claim that everything was transitioned and all the old links were fine, but he utterly vanished when I started asking about all the broken links and missing content.