Quote:
Originally Posted by PikaPoka
All is fine but next time I would expect some official statement sent to my email address so I don't feel embarrassed when I want to pay. Shitty feeling.
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Totally. They could have easily posted details in a 'Latest News' or 'Important Announcements' section on their front page. It would save everyone fucking around, looking for answers.
But it is totally expected. Their customer service is shambolic at best.
I have been waiting for a new Paxum card for 10 weeks. First one never arrived. Now they have spent 3 fucking weeks to date, just to 'submit' my card. Hasn't even got the 'printing' stage. And, now they have asked for proof of address docs before they can proceed any further !!!!!
AFTER THREE WEEKS !!!!!!!!!!!!!!!!!!!!!!!!!! FUCKING CLOWNS !!!!!!!!!!!!!!!!!!!!!!