Originally Posted by Nick_awt

This Ruth is just plain useless. Takes forever to communicate and when she does its just excuses and BS, unless its something VERY simple for her.

I've had one lost Paxum card, a new one is supposed to be being processed, but they have waited 3 weeks to then ask me for some documents ! Fucking morons ! It should be getting printed by now !

Now they have had said documents 72+ hours and have not responded and neither has Ruth. So my card is sitting in a pending state and i have now been without a card for 11 weeks !!!!

What Ruth did do was offer me a free EFT, but those don't even fucking work right now according to this thread, and when money IS wired, it seems to get lost !

Sponsors need to add an alternative to Paxum so all their bullshit can be avoided.