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is this question serious ?
few weeks ago they had some major hardware failure, host went down...after like 12 hours of downtime, they were like: "uppss... now you may copy your files to our host again as basically we dont have them any more"
if I wouldnt have my own backups, I would be totally fucked up... can you imagine worse thing for a host and his customer ? its UNBELIEVABLE.
the only good thing is that they refunded me money very promptly, as just few days before that meltdown i paid them for year of service upfront...
so the answer is: run. its not 2006 anymore ;-)
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