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Yeah, this happened to me too..
Hadn't used skype for awhile and couldn't get my original user friendly ID account back..
They had me send them 3 or 4 identity verification forms to confirm my identity and they kept telling me they weren't sure I was who I said I was..
Offered to send them passport / drivers license.. anything but it just kept going around in circles trying to prove my identity..
Had a better chance of taking a jar of salad dressing on a plane than proving anything to skype..
So just gave up for now and my new ID is something crazy like - live:545666fdt24
Not an especially catchy name..
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