Quote:
Originally Posted by AllAboutCams
You need to talk to Ruth like others have said
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Ruth cannot do a thing about it. I dealt with the same nonsense.
Quote:
Originally Posted by Phoenix69
I have been with Paxum for many years.
[I]Your Paxum MasterCard request was rejected due to the new regulations imposed by the bank that only the Drivers License is not sufficient for the card request to be processed.
Has anyone ever being able to work around this with Paxum ?
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Paxum, a Canadian company, has scans of my Canadian VISA cards (front and back), my Canadian Provincial Driver's License with picture, my Canadian HST TAX ID, my Canadian Provincial healthcard, copies of my Provincial utility bills with civic address, etc. Not enough apparently. They demand a passport.
It's laughable that that above is not enough for a card renewal with a Canadian company. And as mentioned, Ruth cannot do squat about it because it appears everything is handled in Romania, or at least that's what Ruth told me where the support is based.
This was a few years ago now. For my own part, I felt the above was more than enough to prove Canadian identity. Thus, I just never bothered with the renewal and just switched everything to Payoneer instead. I honestly have no regrets so it turned out well for me.
Suffice it to say, you will need to go get a Passport if you want to continue using them.
In the end, their service, their rules.