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Originally Posted by Barry-xlovecam
Truth is that all 3rd party payment processors will throw you under the bus to save their merchant accounts. Part of the high cost of doing business when you are a small or micro business person ... That's life --- move on there is notihng you can do other qualify to get your own merchant account and dispute these charge-backs as you see fit.
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Quote:
Originally Posted by celandina
Correct advice..... Its no use fighting chargebacks.... |
I've heard this from several merchants and that approach has always baffled me. I fight cb's, most of the time I win. I still get hit by the additional cb fees but I've saved 1000's in unfair, friendly fraud cbs over the years by taking the time to compile well-documented disputes with evidence. it's a pain in the ass but worth the time (10-15 mins) to force an asshole to pay for what he purchased and enjoyed.
Quote:
Originally Posted by Devious Angel
Exactly, it's not even about the money.
I'm trying to build up my website and make it work and then this comes along...
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sorry it happened, I know it's hella frustrating
cb's are always going to be a part of business. you can run the most ethical site in the world and some idiot out there who adores you won't recognize the charge on his credit card bill and another one will try to steal just because he can.
impossible to avoid completely, but cb's are a
very small part of your business if you do things right. it's demoralizing for sure, but if you have no further recourse push it aside and move on. thieving assholes don't deserve the head space, save that for your valued clients and pushing your business higher up the income ranks