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I am a fan of the following:
1. Salesforce.com - Fantastic for running a sales operation with in-depth reporting and ability to customize as needed. Downside is no monthly payment option for a user license.
2. Hubspot: Free for a user and does provide decent visibility into sales/deals. I am using it for a project and so far, it is not too bad.
I have seen a demo for Pipedrive this week and will be demo testing it out to see how this performs.
CRM is what you make it and all of them have a variety of features to fit pretty much any need out there.
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