Quote:
Originally posted by Rand
Brazz,
I personally am not buying any of your story. But out of fairness, send me your member ID / or your CC # and I'll find out what's up and post my findings on this thread.
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So, do you think I am a liar whoīs trying get a free ride, right?
You are just encouraging me to go and charge back, but as someone else said (and I agree, as the editing of my first message proves), it could harm a webmaster who just doesnīt know what is happening.
I will email you the info I have, but just to recall some important points:
1) I unchecked any cross sell I saw
2) I got a message from the original site, confirming my membership, with my ID and PW; I didnīt get any mail from this second site
3) I have tried to identify the site I was charged, I went to
http://www.paycom.net/support/retrieve.html , but only one active membership appears (the one I meant to pay for); your DB doesnīt tell me what I am being charged for
4) I try to contact you. I used this form
http://www.paycom.net/billingsupport/inquire.html , I provided as much info as I could, I did it more than once, you didnīt reply to me
5) I come to the board, I try to find a friendly solution so as not to harm anyone needlessly, and you say "I donīt buy your story"
You donīt sound much professional to me.
Even if I left any box checked (and I repeat, I am pretty sure I didnīt), then what? You just ignore the messages from the people who made any mistake? Canīt you contact the website and see that I never logged into their members area (how could I, if I donīt have a ID/PW, if I donīt even know what site it is)? Or, as I said, it is easier just wait for the charge backs and pass them on to whomever must abide by your rules?
I am sending a mail to you right now.