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Brutal Consumer Reports finding on computer/software customer service
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08-09-2003, 07:16 AM
Greg B
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Join Date: Jul 2001
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Brutal Consumer Reports finding on computer/software customer service
http://www.cnn.com/2003/TECH/ptech/0...hes/index.html
$50+ billion lost and absorbed by consumers for rotten customer service and software glitches annually. Amazing.
Greg B
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