Originally Posted by danep

Hi guys (and queens from the eastern coast where they'll be dragons drinking Molotov cocktails На здоровье),
I found out what happened in at least one case. There was the whole transition phase when many users were asked to order new cards.
Not all of the users received their Choice Bank issued card, so you had an incompatible process between a receiver and a sender, which is temporary because most of the users have a new card on the way. Ping me up with further questions and I'll do my best to assist.