Quote:
Originally Posted by wslover317
One of our models started a site on there which I help her out with of course.
Seemed like a great platform, easy for me to update for her etc.
However, she has been having technical issues and cannot get any real help.
Live chats going out, chat date changing, slooooowww site etc.
Messaging tech support there gets basic canned replies and the reply we get back 2 days after the chat issues happens is "Can we setup a team viewer to see the problem"... So yeah.
If anyone has some pointers for their system or if there is someone from Modelcentro on here, especially the one I PMed and never heard back from, that would be great.
May come down to me just building her a site which I dont have time for.
Thanks in advance!
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Hi there!
First of all, I want to apologize for any inconvenience that this situation has caused you.
Please note that we offer TeamViewer session only in case we are not able to reproduce the reported issue on our side and or a model needs help with her/his computer setting.
In order to investigate and fix the issue on your side, could you please specify which model has experienced the technical issues? Feel free to add sasha-centro in skype, so I can assist.