Quote:
Originally Posted by danep
I know that many of you have received an email announcing the launch of Firstchoice Pay. I am happy to share this exciting news with you and I hope that I can help support this transition which takes place at the beginning of February.
Under the Firstchoice Pay brand, we will continue to support your payment needs and assure you that you have a quality payment provider for years to come. I am here to personally make sure that your transition to the new brand and platform will be effortless and familiar.
If you have further questions above the information you received in your email, please let me know so I can help you find out about how the new brand will support your payment needs.
Dan E.
Firstchoice Pay Community Manager
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Hey Dan,
I wrote to your support about a week ago and i haven't got any response so far, so i figured, i ask this here.
My issue is that i can't seem to use my Firstchoice Pay card online. It's activated and have sufficient funds. I tried to pay two utility bills of two different companies and i also tried to use my card at an online retail store, none of those worked, the card was declined in all 3 cases. I was able to withdraw cash from the card at the ATM and i'm also able to use it for offline purchases with no issue, but it doesn't work online.
It's rather strange, because the card is issued by Choice Bank Ltd., which is the same bank, which issues the Payoneer cards and i've never experienced such issue with any of my Payoneer cards before.
Do you have any insight on this?
Thanks