Originally Posted by Horatio Caine

Because, idiot, there is special algorithm which picks lowest ranked passengers based on his/her status and fare class. Airlines puts them on a next flight and give them hefty voucher for future travels. This guy is just a drama queen. If they had to relocate pilots and jumper seat is already taken by another employee and no-one volunteered, they go with least profitable one. Its actually in your "conditions" when purchasing tickets.