Quote:
Originally Posted by Brad Mitchell
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I was hosting with Colo (Chris) when he hosted my site, he sold his servers to Mojo so I naturally went with you. I don't pretend to know the arrangement he made with you. On Aug 10 2016 I sent a ticket to you about script problems. On Aug 20 you finally responded
after I canceled with you to move to (I'd hoped) a server that would work with me about my problems how I canceled. I still have the emails to show that.
10 days to reply with a trouble ticket is 10 days too long. I'm not a BIG customer but my money is still the same, smaller though it may be.
I really would be happy to return to Mojo if there was true customer service. Can you promise customer service in 24 hours?
I just want to run my site.