Quote:
Originally Posted by Brad Mitchell
I'm sorry you had that experience. We have excellent customer service that is reliable, fast and highly accountable. Chris's proprietary ticket and billing system worked well for him as a one man show and we took far too long moving clients off that and into our systems. Please send me an email, we can pick out a new package and I'll give you 3 months free for that previously negative experience. I am confident you will be happy with MojoHost. On a side note, we are excited to be throwing all of the colo servers out as we have finally migrated everyone off all of those, the old ticket and billing system.
Sincerely,
Brad
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Like I said above I'd be more than happy to go back to Mojo with my site(s), honest. I have members I've made promises to that I need to keep, I said I would keep. Without a host i can't keep those promises.
I will send you an email tomorrow, my needs have been posted in this thread already. Hopefully you can accommodate those needs within my meager budget but I don't hold you to them.
I really love what I do, I really do, and I want to continue for a while more, but only if I can do it with confidence of quality.
I'm a smuck, I know that. But I believe that happy customers (members) will be recurring customers.