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Nothing is wrong with Coinbase. Aside from blockchain congestions and support delays, all of these HUGE bitcoin businesses are getting an overwhelming amount of attention and transactions recently and things are slower than normal.
That's it.
I agree that Coinbase isn't going anywhere, but I still don't suggest using them. I would highly suggest GEMINI, this one has the best user interface of all imo.
... and yes, as Rowan said, MtGox had a sure sign of going down, I was able to remove all my BTC from them in the early prewarning days, but many chose to keep their bitcoins with them due to 1. laziness or 2. greed (as mtgox listed price MUCH higher than real market value)
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