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No warranty express or implied.
Instructions for a LINUX server ONLY
If you know how to access in SSH (or putty)
Login to your web based server interface or dashboard.
You can access the reboot interface there? Yes proceed to step 2.
SSH into the server, get root user
type
$shutdown -h now
enter the command
server should shutdown immediately
Return to the web interface then refresh in 15 seconds and the server status should be down/off
reboot the server from the web interface.
Restart your SSH check the server a bit after it is restarted.
If this fails you may have a hardware problem -- contact the host to get it resolved.
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