Quote:
Originally Posted by magneto664
Check your ETF history, las time I have two suspended payments. (for one I wait over 2 weeks) they don't inform me about it (What is a shame) but suport fix it very quickly.
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Yeah mine is (or was) showing as suspended too. It's now showing as Validated since they redid it. I agree they should be proactively alerting customers about issues, rather than waiting for customers to ask what's happening.
Wasn't really that quick a fix here - I reported it 5 days ago. There has been some communication over that time, but it wasn't until today that something actually happened. Every step taken along the chain of support (frontline help, accounts, Australian EFT agent etc) adds more delays.
Side note: does anyone know where RuthB is? She was last active here nearly 2 weeks ago. Everything okay?