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Thinking about moving away from CCBill to Epoch
Am I alone in this, or is anyone else thinking of the moving away from CCBIll?
Please give me your opinions, advice, or experiences.
The problems I am having are:
1) I started a split to pay a model for one of my sub accounts. During the approval process for the split, they did a review of the sub account. They found fees from chargebacks dating back to 2008. This particular sub account was approximately $300 in the negative.
After several emails, I was informed that the CCBill development dept. had found fees on "more than one sub account" now. I don't like to be in debt, I wanted to know the amount and for what sub accounts. I got nothing.
Then, just yesterday... a month and half later. I persisted again and got an answer of, just disregard all of this. You will not see any fees. I feel like there could be pockets of money here and there, that have just went poof.
2) I have no account rep.
3) Admin is almost intolerable. It's slow, works in Google Chrome sometimes, works in Firefox all of the time... but I do not like Firefox.
4) The main ccbill.com site is not even HTML5.
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