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This is a horrible situation.
However, it was during a Category Five hurricane. At a certain point there is just nothing our government and or local responders can do. Did they call his office directly? I am sure they did. I am also sure it was "emergency item #33,683 on his list of "emergency things to do".
Horrible and tragic, but.... I'm sure they were getting hundreds of such phone calls per hour with "emergencies". And frankly, what is the governor's office going to do - Get in a truck and drive down there to rescue them?
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