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Old 11-07-2017, 06:24 AM  
MrMaxwell
Too lazy to set a custom title
 
Industry Role:
Join Date: Jul 2005
Posts: 10,057
Shopify said I'm too high risk to use "shopify payments"

I haven't even completed the setup, yet. I imported a few eBay items for electronics mostly and I associated the new shopify account with a new dom I regged. I'm high risk already, what, to who?
Electronics and hardware is high risk, now? Say what?!
Meanwhile if I can't find a processor which doesn't suck I'll just set up an old school website and take payments via PayPal for now, I suppose. But that ain't going to look too whippy



Wade (Shopify)
Nov 6, 11:11 EST

Hello,

Wade here from the Shopify Risk Operations team.

During a standard review of your account, your business has been identified as presenting a level of risk for customer disputes that we will be unable to support with Shopify Payments.

We will transfer your existing payments to you, but unfortunately, will be unable to accept any additional payments on your behalf from Shopify Payments.

You can continue to use Shopify to power your business, but you will need to change to a different payment gateway in order to process payments for the products/services you currently offer. You can view a step by step guide to see how to change payment gateways at this link, and the complete list of your other options that fully integrate with Shopify here.

We apologize for the inconvenience this has on your business and are happy to assist you with this process. If you have any additional questions or concerns, please don?t hesitate to reply directly to this email. I will be your best point of contact moving forward as our Guru Support Team cannot directly assist with this matter.

Regards,
Wade
Risk Analyst | Shopify
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