Quote:
Originally Posted by JFK
But, you guys would be howling for their heads, should something go wrong  |
Correct.
Ed, don't forget that they are taking a risk in processing for you, just like they are taking risks processing for everyone else.
If they didn't do this review and some other website was caught by their processing bank breaking the rules, Epoch might not be able to process anymore, which means YOU might not be able to process anymore.
I've been in business a while like you have and I've seen a few payment processors go down in flames, creating chaos for their customers. You probably know their names.
I know its a pain in the ass, but let them do their review, answer all their questions, provide all the docs they need, etc. Doing it as fast as possible reduces your own headache and lets you get back to work.