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XSAXS - I read what you wrote very quickly and I am too tired at the moment to give it the proper attention. I will try to remember to return to it later.
I will address one thing though, and I do not know that this is the actual situation that your inlaws encountered or you in the town with the one broadband provider.
In most cities, cable providers were given monopolies for a certain amount of time on providing cable TV services. Remember, cable TV is not regulated under FCC for the most part. Most regulations on cable TV providers are state or local. Localities gave them the monopoly for a period because they were going to be investing the capital to build out the cable system.
Most broadband Internet is provided by the cable TV providers, because they have (or had) a monopoly on the cable TV service they are logically the only ones that can offer the broadband access and you end up with situations like you describe.
But that has absolutely nothing to do with Net Neutrality or FCC oversight. That is the unfortunate result of the evolution of broadband and it being attached to the cable TV providers.
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