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In the last year I have been increasing my volume with CCBill, and things seem great. Sales are increasing, rebills are really increasing, and duh... my checks are increasing. I do not think there is an issue with sales, or scrub, etc. At least I do not have any evidence of that.
They just did a huge maintenance on Dec. 12, and I am thinking that a lot of these admin problems are due to that. I am giving them the benefit of the doubt... for now.
I agree with some of you though... this admin is getting tiresome.
If I was Ron, I would make some heads roll and get this shit fixed asap... I mean, I am a one man show here and I rewrote my entire backend system in three weeks, with no coder help. CCBill could do this as well, especially since they have a development team.
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