From Ezic's linked in page:
https://www.linkedin.com/company/ezic-inc-/
11h
"Dear Ezic Customers,
We have been working round the clock since the outage yesterday to
determine the cause of the outage and to troubleshoot possible solutions.
This outage has also affected our email and ticket system making
communication more difficult. And although we have not been able to
identify the initial cause, in the process of troubleshooting, there were
multiple other networking related issues that were corrupt (data
corruption) that needed to be repaired, which has unfortunately, taken a
significant amount of time. We are currently in the process of attempting
another reboot, while also exploring other options if this reboot fails. We
never would have anticipated the amount of time it has taken thus far so
we hesitate to provide a time frame for completion at this time.
We sincerely apologize and understand your concerns and frustrations as
we work to get back online. We will follow up with updates as they come
in from our engineering team.
Sincerely,
Katie Rudolph
Reseller Development
CELL: 847-915-8546"
8h
"As the outage continues our engineers are working diligently to get us back online. We again apologize for any inconvenience and appreciate your patience."
5h
"In regards to my last update our engineers are still making slow progress on getting the equipment back online and a time frame is still not available. As more information on the progress becomes available I will keep providing updates via email and Linkedin."