Quote:
Originally Posted by ZENRA
...
Also, what's the status on rebills for these dates?
When is the last date that's totally OK rebill-wise? The 31st? Or did some of the 31st rebills not go through?
Thank you.
|
Any/all rebills that were scheduled for a time during the outage were queued up and will be run automatically (if they haven't already) as the gateway sees them as past due. If approved, the memberships will be updated accordingly.
Quote:
Originally Posted by ZENRA
Also expired username purges for the last two days. Will this be done for us or do we need to manually initiate it somehow in the admin?
Thanks again.
|
This particular process, which we refer to as the daily- or nightly-refresh, does only occur once per day for each sitetag. So the next occurrence will be at the regularly-scheduled time, but if you'd like to manually run the refresh before then, you can do so in the admin by going "Site Tools" -> "Site Tags" -> click "config" for the sitetag, then click the 'refresh members' link on the top right of the page, and submit.